@import url('https://fonts.googleapis.com/css2?family=DM+Sans:wght@400;500;600;700&family=Playfair+Display:wght@600&display=swap');

:root{--navy:#081a33;--navy-mid:#102b52;--ink:#10213b;--muted:#637187;--line:#dfe5ed;--paper:#f6f8fb;--cream:#eef2f7;--surface:#fff;--gold:#af8737;--gold-light:#f7edd7;--blue-light:#eaf0f8;--success:#24735d;--shadow:0 14px 35px rgba(8,26,51,.08)}
*{box-sizing:border-box}body{margin:0;background:var(--paper);color:var(--ink);font:14px 'DM Sans',sans-serif}.shell{display:grid;grid-template-columns:247px 1fr;min-height:100vh}.sidebar{background:linear-gradient(180deg,var(--navy),#061426);color:#cad5e4;padding:25px 15px;display:flex;flex-direction:column;position:sticky;top:0;height:100vh}.brand{display:block;color:#fff;text-decoration:none;padding:0 10px 24px}.brand-logo{display:block;background:#fff;border-radius:10px;overflow:hidden;box-shadow:0 8px 20px rgba(0,0,0,.2)}.brand-logo img{display:block;width:100%;height:82px;object-fit:cover;object-position:center}.brand-copy{display:flex;align-items:baseline;justify-content:space-between;gap:8px;padding:12px 2px 0}.brand strong{font-size:15px;letter-spacing:1.5px}.brand small{color:#b7c5d8;font-size:10px;white-space:nowrap}.olivia-avatar{width:34px;height:34px;display:grid;place-items:center;border-radius:10px;background:var(--gold-light);color:var(--gold);font:600 19px 'Playfair Display'}.demo,.soft-label{font-size:10px;font-weight:700;letter-spacing:1.1px;border-radius:7px;padding:6px 8px}.demo{background:rgba(175,135,55,.2);color:#f1d59d;align-self:flex-start;margin:0 10px 19px}.sidebar nav{display:grid;gap:4px}.sidebar nav a{padding:11px 10px;border-radius:9px;color:#b9c8da;text-decoration:none;font-weight:500}.sidebar nav a i{font-style:normal;width:25px;display:inline-block;color:#91a7c1}.sidebar nav a:hover,.sidebar nav a.active{background:var(--navy-mid);color:#fff;box-shadow:inset 3px 0 var(--gold)}.sidebar nav a.active i{color:#e3bd6a}.sidebar-bottom{margin:auto 10px 0;border-top:1px solid #29415f;padding-top:17px;font-size:12px;color:#dae4f0}.sidebar-bottom small{color:#96aac2}.online-dot{width:8px;height:8px;background:#5ac99a;border-radius:50%;display:inline-block;box-shadow:0 0 0 3px rgba(90,201,154,.12)}main{min-width:0}header{height:93px;padding:19px 4.5%;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line);background:rgba(255,255,255,.9)}h1,h2,p{margin:0}h1{font-size:21px;letter-spacing:-.5px}h2{font-size:21px;letter-spacing:-.6px}.eyebrow{font-size:10px;font-weight:700;letter-spacing:1.4px;color:var(--gold);margin-bottom:6px}.header-status{display:flex;align-items:center;gap:9px;font-size:11px;color:#496078;text-align:right}.header-status b{display:block;font-size:11px;letter-spacing:.5px;color:var(--navy-mid)}.header-status small{font-size:9px;color:#78869a}.content{max-width:1450px;margin:auto;padding:36px 4.5% 55px}.hero{display:flex;justify-content:space-between;gap:30px;align-items:center;padding:26px 29px;background:linear-gradient(135deg,#edf3fa,#fffaf0);border:1px solid #d8e2ee;border-radius:16px}.hero h2,.page-intro h2,.detail-top h2{font:600 28px 'Playfair Display';color:var(--navy);margin-bottom:8px}.hero p:not(.eyebrow),.page-intro p{color:var(--muted);line-height:1.55}.ready-pill{padding:13px 16px;background:#fff;border:1px solid #e4d6b8;border-radius:11px;display:flex;gap:10px;align-items:flex-start;min-width:285px;box-shadow:0 6px 18px rgba(8,26,51,.05)}.ready-pill b{display:block;color:var(--navy-mid);font-size:11px;letter-spacing:.3px}.ready-pill small{display:block;color:var(--muted);margin-top:4px}.kpis{display:grid;grid-template-columns:repeat(6,1fr);gap:14px;margin:20px 0}.kpi,.panel{background:var(--surface);border:1px solid var(--line);border-radius:14px;box-shadow:var(--shadow)}.kpi{padding:18px;min-height:148px}.kpi-icon{width:28px;height:28px;border-radius:9px;background:var(--gold-light);color:#8a671e;display:grid;place-items:center;font-size:10px;text-transform:uppercase}.kpi p{margin-top:16px;color:var(--muted);font-size:12px}.kpi h2{margin:4px 0 6px;font-size:24px;color:var(--navy)}.kpi small{font-size:10px;color:#617c9d}.grid-main,.detail-grid,.settings-grid{display:grid;grid-template-columns:1.25fr .75fr;gap:19px}.panel{padding:23px}.panel-heading{display:flex;align-items:flex-start;justify-content:space-between;margin-bottom:18px}.panel-heading a{font-size:12px;color:#87651f;text-decoration:none;font-weight:700}.panel-heading h2{font-size:18px;color:var(--navy)}.status-card h2{display:flex;align-items:center;gap:9px}.olivia-avatar{font-size:16px;width:28px;height:28px;border-radius:9px}.ready{font:600 11px 'DM Sans';color:#775b1c;background:var(--gold-light);padding:5px 8px;border-radius:6px}.soft-label{background:var(--blue-light);color:#50647c}.services{display:grid;grid-template-columns:1fr 1fr;gap:0 24px}.services div,.integration{display:flex;justify-content:space-between;padding:11px 0;border-bottom:1px solid #edf0f4;font-size:12px}.services span{color:var(--muted)}.on{color:var(--success)!important;font-size:11px;font-weight:700}.off{color:#936c2d!important;font-size:11px;font-weight:700}.last{font-size:11px;color:var(--muted);margin-top:15px}.appointment{display:flex;align-items:center;gap:11px;padding:10px 0;border-bottom:1px solid #edf0f4}.appointment .time{font-size:11px;color:#87651f;font-weight:700;width:57px}.appointment b,.appointment small{display:block}.appointment small,td small,.interaction small{color:var(--muted);font-size:11px;margin-top:3px}.badge{font-size:10px;padding:5px 7px;border-radius:6px;font-weight:700;white-space:nowrap;background:var(--blue-light);color:#4d6888}.badge.confirmed,.badge.completed,.badge.booked{background:#e4f3ec;color:#237153}.badge.pending,.badge.follow-up{background:var(--gold-light);color:#89641f}.badge.transferred{background:#e8eef8;color:#526a9a}.badge.message-taken{background:#f0ebf7;color:#765f9b}.badge.cancelled{background:#f8e9e7;color:#9a5c55}.table-panel{margin-top:20px;padding:0}.table-panel .panel-heading{padding:22px 23px 3px}.table-wrap{overflow:auto}table{border-collapse:collapse;width:100%;min-width:760px}th{text-align:left;color:#78869a;font-size:10px;letter-spacing:.8px;padding:13px 23px;border-bottom:1px solid var(--line)}td{padding:14px 23px;border-bottom:1px solid #edf0f4;color:#46566d;font-size:12px}td b,td small{display:block;color:var(--ink)}tr:last-child td{border:0}.clickable{cursor:pointer}.clickable:hover td{background:#f8fafc}.check{color:var(--success);font-weight:600}.muted{color:var(--muted)}.page-intro{display:flex;align-items:flex-end;justify-content:space-between;margin-bottom:22px}.page-intro h2,.detail-top h2{font-size:29px}.urgency{font-size:10px;font-weight:700}.urgency.high,.urgency.emergency{color:#98623d}.urgency.normal,.urgency.low{color:#61766a}.message-copy{max-width:380px;white-space:normal}.back{color:#87651f;text-decoration:none;font-weight:700;font-size:12px;display:inline-block;margin-bottom:22px}.detail-top{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:20px}.detail-top p:not(.eyebrow){color:var(--muted)}.summary{line-height:1.65;color:#53627a;margin:12px 0 22px}.facts{display:grid;grid-template-columns:1fr 1fr;gap:15px}.facts div{padding:12px;background:#f5f7fa;border-radius:9px}.facts small{display:block;color:var(--muted);font-size:10px;margin-bottom:4px}.facts b{font-size:12px}.transcript{background:#fafbfd}.speech{padding:13px 15px;line-height:1.55;background:#fff;border:1px solid var(--line);border-radius:10px;margin-top:10px;color:#526078}.olivia-speech{background:#edf4fb;border-color:#d4e1ef;color:#23486d}.interaction{display:flex;justify-content:space-between;align-items:center;padding:13px 0;border-bottom:1px solid var(--line);text-decoration:none;color:var(--ink)}.interaction:last-child{border:0}.form-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:18px}.form-grid label,.settings label{display:grid;gap:7px;font-size:11px;font-weight:700;color:#65738a}.wide{grid-column:1/-1}input,textarea{border:1px solid #d8e0ea;border-radius:8px;padding:10px 11px;font:13px 'DM Sans';color:var(--ink);background:#fcfdff;outline:none;width:100%}textarea{min-height:88px;resize:vertical;white-space:pre-wrap}input:focus,textarea:focus{border-color:#9a7631;box-shadow:0 0 0 3px #f7edd7}button{background:var(--navy-mid);color:#fff;border:0;border-radius:8px;padding:10px 14px;font:600 12px 'DM Sans';cursor:pointer}button:hover{background:var(--navy)}.form-action{display:flex;align-items:center;gap:10px}.save-note{font-size:11px;color:var(--success)}.settings-grid{grid-template-columns:1fr 1fr}.settings label{margin-top:15px}.integration small{display:block;color:var(--muted);font-weight:400;margin-top:3px;font-size:11px}.menu{display:none}
@media(max-width:1100px){.kpis{grid-template-columns:repeat(3,1fr)}}@media(max-width:760px){.shell{display:block}.sidebar{position:fixed;z-index:10;width:247px;transform:translateX(-100%);transition:transform .2s;height:100vh}.sidebar.open{transform:translateX(0)}.menu{display:block;background:none;color:var(--navy-mid);font-size:19px;padding:5px;margin-right:10px}header{height:76px;padding:12px 5%}header>div:first-of-type{margin-right:auto}.header-status{display:none}.content{padding:23px 5%}.hero{display:block;padding:21px}.ready-pill{margin-top:19px;min-width:0}.kpis{grid-template-columns:repeat(2,1fr);gap:10px}.kpi{min-height:125px;padding:14px}.grid-main,.detail-grid,.settings-grid{grid-template-columns:1fr}.panel{padding:18px}.form-grid{grid-template-columns:1fr}.page-intro{align-items:flex-start;gap:12px}.page-intro h2,.detail-top h2{font-size:25px}.table-panel{margin-left:-18px;margin-right:-18px;border-radius:0;border-left:0;border-right:0}.table-panel .panel-heading{padding-left:18px;padding-right:18px}.detail-top{gap:15px}.facts{grid-template-columns:1fr}.hero h2{font-size:24px}}